Welcome to R.W. Warner, Inc.! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing our site or hiring our team, you agree to these Terms. If you do not agree, please refrain from using our website or services.
1. General Information
1.1 R.W. Warner, Inc. is based in Maryland and provides residential and commercial plumbing services.
1.2 These Terms apply to all users of our website and clients of our plumbing services.
2. Services
2.1 Our services include, but are not limited to, plumbing installation, repairs, drain cleaning, leak detection, and maintenance. Specific service details will be provided in your written estimate or invoice.
2.2 We reserve the right to decline service for valid reasons, such as safety concerns, property conditions, or violations of these Terms.
3. Pricing and Payments
3.1 All pricing is subject to change without notice. Estimates are valid for 30 days from the date issued, unless otherwise noted.
3.2 Payment terms will be outlined in your estimate or invoice. Full payment is typically due upon completion of services unless otherwise agreed upon.
3.3 Accepted payment methods include credit cards, checks, and electronic bank transfers. Late payments may result in additional fees.
4. Warranties and Liability
4.1 Product warranties, if applicable, are provided by manufacturers and will be outlined separately.
4.2 R.W. Warner, Inc. is not liable for damages caused by misuse, neglect, or unauthorized alterations to the plumbing system.
4.3 To the maximum extent allowed by law, we disclaim liability for indirect, incidental, or consequential damages.
5. Customer Responsibilities
5.1 Customers must provide safe and clear access to the service area.
5.2 Clients are responsible for notifying us of any changes, access issues, or concerns during the service period.
6. Website Use
6.1 The content on this website is for general informational purposes only. Reproduction or misuse of any material is prohibited.
6.2 While we strive to keep the content accurate and updated, we do not guarantee the website is free from errors.
7. Privacy Policy
7.1 Our handling of your personal information is outlined in our Privacy Policy, which we encourage you to review.
8. Messaging Terms & Conditions
8.1 By providing your phone number and opting in, you agree to receive messages from R.W. Warner, Inc., which may include:
- Appointment reminders
- Service updates
- Promotional messages
- Account-related notifications
8.2 Message Frequency
Message frequency may vary depending on your engagement with us.
8.3 Message and Data Rates
Standard messaging and data rates may apply, depending on your mobile provider.
8.4 Opt-Out Instructions
To stop receiving text messages, reply STOP at any time. A confirmation will follow, and no further texts will be sent unless you opt in again.
8.5 Customer Support
If you need assistance, reply HELP to our text number or contact us directly.
8.6 Privacy
Your contact information will only be used for the purposes outlined here and in our Privacy Policy.
9. Governing Law
9.1 These Terms are governed by the laws of the State of Maryland. Any disputes shall be resolved in the appropriate courts of the state.
10. Changes to These Terms
10.1 We reserve the right to update or modify these Terms at any time. Updates will be posted on this page and are effective immediately upon posting.
11. Contact Us
If you have questions or concerns about these Terms, please contact us:
R.W. Warner, Inc.
217 Monroe Avenue Frederick, Maryland 21701
Phone: (301) 662-5387
Email: info@rwwarner.com
